Privacy Policy

Last Updated: [Insert Date]

Welcome to CapNation Shop! We’re committed to protecting your privacy while you shop for premium MLB caps. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit thecapnation.com or make a purchase from our store.

Information We Collect

When you visit or make purchases from our site, we may collect the following information:

• Personal Information: Name, email address, shipping/billing address, payment details (processed securely through our payment providers), and phone number when you place an order or create an account.
• Device Information: IP address, browser type, operating system, and referring URLs to help us understand how customers use our site.
• Order Information: Details about the MLB caps you’ve purchased, including team preferences, sizes, and special edition selections.
• Communication Data: Records of your interactions with our customer service team via email.

How We Use Your Information

We use your information to:

• Process and fulfill your orders for authentic MLB caps
• Communicate with you about your order status, shipping updates, and customer service inquiries
• Improve our website and product offerings based on your preferences
• Prevent fraud and enhance the security of our site
• Comply with legal obligations and enforce our policies
• (If you opt-in) Send you marketing communications about new team caps, promotions, or special editions

Sharing Your Information

We may share your information with:

• Service Providers: Trusted partners who help us operate our business, including payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers (DHL, FedEx, EMS), and website hosting services.
• Legal Compliance: When required by law or to respond to legal process, protect our rights, or prevent fraud.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We never sell your personal information to third-party marketers.

International Data Transfers

As we ship globally (excluding certain Asian regions and remote locations), your information may be transferred to and processed in countries other than your own, including the United States where our servers are located. We ensure appropriate safeguards are in place to protect your data.

Data Retention & Security

We retain your personal information only as long as necessary to provide our services and as required by law. All transactions are processed through encrypted payment systems, and we implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Restrict or object to certain processing
• Receive a copy of your data in a portable format
• Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected].

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences (like team selections or cart items)
• Analyze site traffic and improve performance
• Provide personalized recommendations for MLB caps

You can control cookies through your browser settings, but disabling them may affect site functionality.

Children’s Privacy

Our MLB caps are designed for fans of all ages, but our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices. We’ll notify you of significant changes by posting the new policy on our site with an updated date.